Pathfinder Website

Pathfinder is an initiative founded by Mind to facilitate better access to mental health services across the West Sussex area.

The brief

Working with key partners, the project looked to deliver a website that allowed users to find services close to them as well as access information and resources that might be useful to them.

Oyster worked with the Pathfinder team to run workshops with key user groups to establish an effective user plan, taking careful consideration of the audiences and their potential specific needs. Workshops were structured to assess both the needs of the audience as well as the hierarchy of content, as they deemed necessary.

The solution

The new website is highly user focused, providing a search tool to help users to find services near their home, based on the requirements they enter. There is also a simplified ‘quick click’ route into important information such as crisis contacts and information about routes into treatment.

The site design was based on the outcomes of the workshops and using the existing brand style. Users specified that photography might be inappropriate and that colour was important in highlighting key information.

Pathfinder
Year 2018
Categories: 
Design, User Experience, Technology.
Pathfinder Website
Pathfinder Website
Pathfinder Website
Pathfinder Website
Pathfinder Website