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The Fair Trade Practice Portal
The Fair Trade Practice are ethical PPI claims specialist. Oyster built a portal for Fair Trade's clients to easily manage their claims and much more.
The brief
The Fair Trade Practice pride themselves on excellent customer service and outstanding success rates. The result is a phenomenal amount of customer referrals which drives the business forward. The portal needed to allow clients to manage their claims online, but it also needed to provide new and innovative ways to push referrals further online. The portal needed to be accessible to everyone, no matter what type of device they are using.
The solution
Oyster delivered a responsive system that integrates with Fair Trade's claims database, allowing the client to update their information, manage their claims and crucially, to recommend The Fair Trade Practice to others online. The portal features a rewards system to encourage further sharing and a multi-stage feedback builder. Integration with Facebook allows users to share messages and content quickly and easily.
The Fair Trade Practice
Year 2015
Categories:
Design, User Experience, Technology.
